Privacy Policy

1. Introduction

Welcome to Puranaanooru, a Tamil literature and learning app developed and operated by Naatchaal OPC Private Limited ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services.

By using the Puranaanooru app, you agree to this Privacy Policy and our Terms of Use.

2. Information We Collect

We collect limited information to provide and improve our services.

3. How We Use the Information

We use your data to:

• Provide core features such as poem display, likes, comments, and chat responses.
• Personalize your experience and content recommendations.
• Maintain the security and integrity of our platform.
• Detect and prevent spam, abuse, or unauthorized access.
• Display ads and measure their performance (AdMob).
• Improve app performance and fix issues.

We do not sell your data to third parties.

4. Data Sharing

We may share your data only with trusted third-party service providers:

• Firebase (Google LLC) – Authentication, Firestore, Storage, App Check, Analytics, and Crashlytics.
• AdMob (Google LLC) – For showing ads.
• Google Cloud AI Services – For providing AI-based content and chat experiences.

These partners process data in accordance with their own privacy policies. We do not share your personal data with any other external entity for marketing purposes.

5. Data Retention

• Account and user-generated data (comments, likes, etc.) are retained until you delete your account or request removal.
• Logs and analytics data may be stored for up to 24 months for security and performance monitoring.

6. Data Security

We use:

• Firebase App Check and Play Integrity API to verify that requests come from genuine app installs.
• SSL/TLS encryption for all communication between the app and our servers.
• Access controls to prevent unauthorized data access.

Despite our efforts, no system is 100% secure. We encourage you to use strong authentication and avoid sharing sensitive information publicly.

7. Your Rights

You have the right to:

• Access, correct, or delete your account information.
• Withdraw consent for data collection (where applicable).
• Request deletion of your data by emailing support@naatchaal.com

8. Children's Privacy

Our app is intended for users 13 years and older. We do not knowingly collect personal data from children under 13. If you believe such data has been collected, contact us and we will delete it promptly.

9. Third-Party Links

Our app may contain links to external websites or content. We are not responsible for their privacy practices or content.

10. Policy Changes

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Continued use of the app after any changes means you accept the revised policy.

11. Contact Us